Mastering the ITIL® 4 Framework:

Your Next Step

FREE WORKSHOP

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FREE WORKSHOP

Mastering the ITIL 4 Framework: Your Next Step

Venue: Amcorp Tower, Kuala Lumpur  OR  Online
Date & Time: 10.00 am to 12.00 pm, 31st March 2023 (Friday)

The “Mastering the ITIL 4 Framework: Your Next Step” workshop is a two-hour session designed to add significant value to IT professionals who have already completed their ITIL 4 Foundation certification.  This workshop is ideal for individuals who are looking to advance their careers in IT Service Management and explore the different certification paths available to them. As of January 2023, all ITIL 4 certifications now issued have a 3-year renew-by date.

ITIL 4 Certification Scheme
ITIL® 4 Certification Scheme

During this workshop, participants will gain a deeper understanding of the different ITIL 4 certification paths available to them the renewal options, as well as other alternative IT Service Management certifications and how to choose the right certification and path for their career goals.

The workshop covers key topics such as:

  • the ITIL 4 certification scheme, including the different modules and paths available
  • the ITIL 4 certification renewal options
  • other IT Service Management certifications e.g. FitSM and Unified Service Management (USM)
  • the skills and knowledge required for each certification
  • the benefits of obtaining additional ITIL 4 IT Service Management certifications
  • the impact on career advancement

Through this interactive workshop, participants will also have the opportunity to share their own experiences and challenges, and learn from their peers.

By the end of the workshop, participants will have a clear understanding of the different certification paths available to them, and know how to plan their professional development with either ITIL 4 or other related certifications. They will also have gained valuable insights from their peers and industry experts, and be equipped with the tools and resources they need to continue their learning journey.

Overall, this workshop is a valuable investment for IT professionals looking to advance their careers in IT Service Management. It provides a comprehensive understanding of the different certifications, their paths, and practical strategies to succeed and advance professionally.

Speakers

Kevin Dutton
Kevin Dutton

Senior consultant at MindMagine

Kevin is a Senior Consultant with more than 30 years of experience in the ICT industry.  As a certified FitSM, ITIL 4 Managing Professional, Strategic Leader, and ITIL V3 Expert, Kevin has been involved in many international consultancy assignments and training as well as coaching in the implementation of IT Service Management and ISO/IEC 20000. His assignments have had him traveling across Asia, Europe, the Middle East, and North America whilst working with different global organizations in a variety of industries and cultures.

Sean Low
Sean Low

Senior consultant at MindMagine

Sean has over 26 years of working experience which includes 16 years in IT service management, with roles ranging from service delivery consultant to service delivery manager in various local and international companies worldwide. He also has deep knowledge and experience in managing service improvement, process development & implementation, and project management for both international multinationals and small businesses.

FREE WORKSHOP

Reserve your seat today!

Limited seats available, first come, first served. RSVP Your place today!

Venue: Amcorp Tower, Kuala Lumpur  OR  Online
Date & Time: 10.00 am to 12.00 pm, 31st March 2023 (Friday)